Frequently asked questions

Frequently Asked Questions

On this page you will find the answers to frequently asked questions. Is your question not among them? No problem! You can get in touch with us at any time by telephone (0485-388566) or e-mail (ullingsebergen@ardoer.com).

The questions are divided into 'general', 'camping' and 'rental'.

General

General

What does 'limited recreation' entail?
Our guests mainly come here to enjoy the peace and quiet and the beautiful natural surroundings of Vakantiecentrum De Ullingse Bergen. During their holidays, they enjoy going on trips together to various places, such as the heated open air swimming pool or the ball pool at the campsite, or to the zoo or a museum in the area.
Even so, during holiday periods (the May holiday, Ascension weekend, Whitsun and a few weeks during the summer holidays) we offer a limited recreational programme. A maximum of 2 activities per day are organised. A few examples of these activities include walking with the forest ranger, arts and crafts, children's bingo, dancing with the children's friend, MaGniX, and games afternoons etc.

What kind of people visit Vakantiecentrum De Ullingse Bergen?
Guests at De Ullingse Bergen are mainly young families with children up to the age of 10 years old, seniors, nature lovers, and also grandparents and their grandchildren up to the age of 10.

Are the prices all-inclusive?
All prices include use of the various facilities, electricity (except on a pre-season and seasonal pitch), hot and cold water and tourist tax. Only if you wish to take out cancellation insurance do you have to pay a fee for this.

Are domestic pets allowed?
Vakantiecentrum De Ullingse Bergen is a dog-free campsite. Dogs are not allowed. Dogs belonging to visitors are also not allowed.

Are the camping pitches car-free?
No, the camping pitches are not car-free. If you do not wish to park your car on the pitch, then you can do this in the central car park. Any second car should always be parked in the central car park.

When should I pay?
Once your booking has been made, we kindly request you to pay half of the total sum (as well as the total sum of any cancellation insurance that has been taken out) within 14 days after the date of booking. The other half should be paid 4 weeks before the date of arrival.

Is barbecuing allowed?
Barbecuing is allowed, but not with charcoal! This is because of the woodlands surrounding our campsite. In the event of an extreme or long drought, the fire brigade may forbid barbecuing altogether. This is for your safety and that of the other campsite guests. We kindly request you to have a bucket of water at hand for any little accidents.

Is it possible to arrive outside the opening hours of the reception?
Yes, this is possible every day. If you arrive after closing time, we request you to announce your arrival via the intercom. One of our assistants will then check you in as quickly as possible. It is possible to check in up to 11 pm (23.00 hrs).

At which times and on what days can we visit the campsite to book a pitch or rental accommodation?
You are more than welcome to visit our campsite 365 days a year.  Also during the winter period, there is always someone available to provide you with the required information. If the reception is closed for a moment, you can announce your arrival via the intercom. One of our assistants will then come and provide you with all the necessary information.

Camping

Camping

What are the differences, also in price, between the various camping pitches?
Vakantiecentrum De Ullingse Bergen has 4 different kinds of camping pitches. On the Basic Pitches (all situated on the 'Maisveld' (Maize Field)) you have a 10 ampere power supply (NB Maisveld 130-141 also have a TV connection).
All the Comfort pitches (all situated on the 'Grasveld' (Grass Field)) have a waste water outlet and TV connection, in addition to a power supply.
In addition to the choice of a basic or comfort pitch, you can also choose from a 100 or 150 m2 pitch. As an extra advantage, the 150 m2 pitches have a 16 ampere power supply and their own water tap. For the 100 m2 pitches, there is a water tap point located either in the centre of the camping field or in the middle of a lane (NB exception: the 150 m2 pitches on the Maisveld, numbers 133 and 134 have a 16 ampere power supply, their own water tap point and a TV connection, but not a waste water outlet).
There is no difference in price between a basic pitch and a comfort pitch. There is, however, a 25% surcharge (see price list) for a 150 m2 pitch.

Are all the pitches located on camping fields?
No, you have the choice between camping with and without play equipment, but you can also opt for a quieter pitch in a pleasant lane.
In addition, all the pitches, including the pitches in a field, have been provided with a green area behind and next to the camping equipment.

Is it possible to put up an extra tent next to my camping equipment?
Extra tents are allowed, but they should not be larger than 4 m2 and should be pointed or dome tents. If you put up an extra tent (1 small tent is included in the price), you should park your car in the central car park. A second extra tent is only allowed after prior agreement and after payment of €4.50 per night.

From what time may we make use of the camping pitch?
You can make use of your camping pitch from 2 pm (14.00 hrs).  The pitch should be vacated no later than 12 noon (12.00 hrs).
Of course, you are free to stay the whole day at the campsite on the day of arrival and departure, so that you can make use of the heated open air swimming pool, for example.

Is it possible to make use of the camping pitch during the afternoon (and possibly the evening) (on the last day of your holiday)?
During certain periods, it is possible to make use of your camping pitch, depending on occupation, during the afternoon (and possibly the evening). In this case, you will pay a surcharge of € 7,- instead of an extra overnight stay, after which you can make use of your camping pitch until 11 pm (23.00 hrs). 

Should I set up my camping equipment in a certain way?
No, it's up to you how you place your tent or caravan on your rented pitch.

Rental

Rental

For which rental accommodation do I have to pay cleaning costs and/or a deposit? Am I obliged to do this?
If you wish to rent something, you can between several accommodations. If you rent a Boshut (log cabin), you do not have to pay the cleaning costs, but you are responsible for cleaning the cabin yourself. At the end of your stay the cabin should be clean and tidy. In case of all other accommodations, you have to pay cleaning costs. 
A deposit is not required for any of the rental accommodation.

What is the difference between the various kinds of rental accommodation?
The 2 Boshutten (log cabins) are suitable for up to 5 people. There is just one room in the cabins (so no separate bedrooms and such like) and they are equipped with 1 bunk bed, 1 double bed with a single bed above it, a table with 5 chairs, kitchen unit (including kitchen inventory) and a covered veranda with garden furniture. You need to take your own kitchen and bath towels with you, as well as your sleeping bags. The Boshutten are suitable for a simple stay. The Boshutten are located next to each other, and close to a playground and the sanitary building.

The lodge for 4 people involves a special kind of luxury 'camping'. You really should try it out. The lodge has a covered terrace, so you can enjoy sitting outside on the lounge furniture even if the weather is bad and, in good weather, you can relax on one of the two sunbeds in the garden. There is a smaller, but cosy living room in the lodge with a sitting area, dining area, kitchen unit, sanitary facilities, a unique box-bed for 2 people, a separate bedroom with a bunk bed (the lower bed can be folded up to make way for a child's bed) and central heating. The lodge is also located near a playground and a sanitary building. The number of the lodge is Korenveld 67. 

You can also opt for a luxury (wood)chalet for 6 people. These chalets have a spacious living room with a dining area, kitchen (with dishwasher, combi-oven etc.), sanitary facilities and 3 bedrooms (one bedroom with TV and a double bed, one bedroom with a bunk bed, and one bedroom with 2 single beds. In the bedrooms of the chalets at Aardappelveld 31 en 32 one of which can be folded up to make way for a child's bed). You can enjoy the beautiful natural surroundings on the lounge furnitur on the terrace or on one of the two sunbeds. 
The number of the chalets are Aardappelved 31, 32 and Geitenwei 65.

On Korenveld 65 you can find a cosy Verandachalet. The chalet is about 12 meters long, but the last 2 meter are reserved for the veranda (little covered terrace). The chalet has a nice livingream, dining area, kitchen (with dishwasher and combi-oven), sanitair, 2 bedrooms (one bedroom with a double bed and TV and one bedroom with three single beds. One of the single beds is at about 1 meter high) and central heating. Also this chalet has a big garden with a loungeset and 2 sunbeds.

Finaly we have a luxe chalet with covered terrace. This chalet is new since 2017. It's a chalet for 6 persons. The chalet has a big living room, dining area, kitchen (with dishwasher and combi-oven), sanitair, 3 bedrooms (one bedroom with a double bed and TV, one bedroom with two single beds and one bedroom with a bunk bed) and central heating. At the front of the chalet there is a big cosy and covered terrace (2,5 x 6 meters). The chalet, with a big garden with loungeset and 2 sunbeds, is situated on Korenveld 60; a place at the entrance of the campsite, near many facilities. 

From what time may we make use of the rental accommodation?
You are very welcome from 3 pm (15.00 hrs) onwards in the lodge, chalet or Boshut. On the day of departure, you should vacate it no later than 11 am (11.00 hrs). On both the day of arrival and departure, you may make use of all the facilities on the campsite all day long.

Is it possible to place a child's bed?
It is possible to place a child's bed in all the rental accommodation. In the lodge, it is possible to fold the lower bed away, so that a child's bed can be placed there. In the chalets, situated on Aardappelved 31 and 32, one of the two beds in the bedroom with the separate single beds can be folded up. A child's bed can be placed in the livingroom of the wooden-chalet, verandachalet and chalet with covered terrace.
There is just one room in the Boshut. There is space to place a child's bed in this room.

Is it possible to rent children's beds/high chairs?
Yes, there are children's beds and high chairs available for rental (€ 1,50 for a day).

Are bedlinen and kitchen linen available?
There is no bedlinen in any of the different kinds of accommodation. Duvets and pillows are provided in the rental chalets and lodge (all these different kinds of accommodation have single duvets). Only a pillow is provided in the Boshutten and you need to take a sleeping bag, for example, with you. You can also rent bedlinen for € 7.50 per set (a set of bedlinen consists of a fitted sheet, a duvet cover and a pillowcase). There are no bath towels or kitchen linen available in any of the different kinds of accommodation. It is possible to rent bath towels if required for € 1,- per towel. We kindly request you to book both linen and bath towels in advance. Prior to arrival, you will receive a comprehensive inventory of each accommodation.